I hate these kinds of people, I thought to myself as I tried to calm down the woman at the front desk of the hotel I work at. She was screaming at me, saying that the service here was unacceptable when I had done nothing wrong. I wanted to just scream right back at her and get security to kick her out, but I had to deal with this calmly. I didn't want to be fired.
"Ma'am," I said calmly, "May I please ask what you find so unsatisfactory with our hotel?" She just continued screaming something about wanting to speak to my superior. Eventually, after about five more minutes of this, she realized she was getting nowhere.
"I'm leaving you a one star review on Yelp!" She yelled over her shoulder as she stomped out the door. Her purse got stuck on the door handle and I had to cover my mouth with my hand to keep myself from laughing as she had to walk back a little bit, rip it off, and continue walking away in a huff.
"Yeesh," I heard a voice say. I turned to see my coworker Jamie standing behind me. "Well, I'm glad my shift hasn't started yet."
"And I'm glad mine ends in..." I clicked the power button on my phone to see the time. "Two minutes! Thank goodness. I'm gonna go get changed." I made my way back to the employee restroom so I could change out of the hotel employee uniform.
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I met Jamie back out at the front desk so I could say goodbye to them before I went home for the night. We were good friends, but unfortunately, they clocked in when I clocked out, so we never were working at the same time.
