what to say when...

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Express your deepest condolences and let them know that you are there for them during this difficult time.
Acknowledge their pain and grief, and offer a listening ear whenever they need to talk.
Let them know that it's okay to feel a range of emotions and that they are not alone in their grief.
Offer practical help, such as running errands or helping with daily tasks, and remind them that it's okay to seek professional support if needed.

Above all, reassure them of your presence and support as they navigate through their loss.

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it's okay to feel overwhelmed or shut down at times, and encourage them to take whatever time they need to process their emotions.
Offer your support in any way they may find helpful, whether it's through listening, providing distractions, or helping them seek professional help if necessary.

Remind them that they are not alone in their struggles and that you are there to support them unconditionally

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Express your empathy and understanding for what they must be feeling.
Remind them that their worth is not defined by this one test, and that setbacks are a natural part of the learning process.
Encourage them to take a moment to process their emotions and then discuss with them how they can learn from this experience and bounce back stronger.

Offer your support in any way they may need, whether it's through studying together, seeking extra help, or simply being a listening ear.

Remind them that everyone faces obstacles at some point, and this can be a valuable opportunity for growth and improvement.

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